IT Services

Student Guide

Welcome to Harding
Before You Come...
Accounts and E-mail
Network Access
Policies
Having Problems?

Welcome to Harding

Welcome to Harding!  Many Information Technology (IT) resources are available to you.  This guide was created to to give you an idea of the electronic resources that are available and how they may be useful to you.

Before You Come...  

We have recommendations to make your use of technology at Harding easier and more productive.

Computer
What kind of computer should you have and what accessories would be helpful.

Software
What software is required and what will be easiest to use on campus

Telephone
Telephone service is provided in all dorm rooms and apartments.  You will need to bring your own telephone and the cable to connect.  The Office of Residence Life will provide the number for you.

Cable TV
Cable TV is provided in campus housing.  You will need your own cable to connect your set to the jack.

DormNet
The DormNet office is responsible for managing the Student Help Desk and will be happy to assist you with your technology needs.

Accounts and Email

Accounts
An account will be created for you when you are admitted.  You will use it to access all online information at Harding.  It is your IT identity, so you should change the password regularly and not share it.

If you did not receive an e-mail with your Harding username and password, please call the DormNet Help Desk at 501-279-4545, and they can give you the necessary information.

Password
You can change your password by going to https://password.harding.edu.  If you forget your password, you can go to http://pipeline.harding.edu and click on "Forgot Password".  If you are still experiencing problems, please call the DormNet Help Desk at 501-279-4545.

E-mail

With your account, you have a free email account within the 'harding.edu' domain. Your e-mail address is username@harding.edu where username is the Harding username you have been assigned.

Harding uses Google Apps for Education to host email and calendars.  You can log into your e-mail through the Pipeline portal, or you can go directly to mail.google.com/a/harding.edu and log in to your Harding e-mail.

Network Access

Pipeline Portal
Harding's portal for students, faculty, and staff is at http://pipeline.harding.edu.  Use it to access your Harding information - financial aid, grades, class schedules and much more.  You can also link to other popular sites such as the Brackett Library.

M: Drive Network Storage
Each student has 1 gigabyte of network storage with their account.  This storage is available from any networked computer on campus, so you can save something on your M: Drive in your room and go to a public lab to print it out without using a floppy diskette, jump drive, etc.

Dorm and Apartment Network Access
DormNet is a service provided by Harding's Student Support & Communications department that brings the Internet and the campus network directly to a student's personal computer.  Dorm residents have access to the World Wide Web and are able to send and receive e-mail messages in their rooms.  DormNet is available in all of the dormitories and the Village and West apartments.  

Wireless Access
Wireless access is available in many spots on campus. Most areas provide secured access and guest access.  The secured access uses your Harding username and password to authenticate and will give access to your M Drive.  The guest access does not authenticate, but will allow you to use internet resources.
Internet Games
The following games have been approved to be played over the Internet through Harding's firewall:  Unreal Tournament 2004, Xbox Live, Halo PC, World of Warcraft, and Half-Life 2.
Other games may be played on campus on Harding's Intranet, but you will not be able to play them over the Internet outside of the firewall.
Content Filtering
Harding uses the SmartFilter system to filter Internet access on campus.  All web access on campus, whether through the campus network or the wireless guest network, is filtered.  If you encounter a site that is blocked and you feel it should not be, there is a link on the page to request that a site be re-categorized.  SmartFilter will evaluate that request and determine whether to change the categorization.
Protecting Your Computer and Your Identity
In these days of internet scams, you need to protect your computer and your identity.  Requirements and suggestions are here.

Policies 

Harding has several policies and suggested practices to help keep your identity and your data secure. 

Having Problems?

Need help? Contact Student Support & Communications' Help Desk at 501-279-4545, see them in the Administration Building room 205 or email them at dormnet@harding.edu.