Student Guide
Welcome to Harding
Before You Come...
Accounts and E-mail
Network Access
Policies
How Do I?
Having Problems?
Welcome to Harding
Welcome to Harding! Many Information Technology (IT) resources are available to you. This guide was created to to give you an idea of the electronic resources that are available and how they may be useful to you.
Before You Come...
We have recommendations to make your use of technology at Harding easier and more productive.
Computer
What kind of computer should you have and what accessories would be helpful.
Software
What software is required and what will be easiest to use on campus
Telephone
Telephone service is provided in all dorm rooms and apartments. You will need to bring your own telephone and the cable to connect. The Office of Residence Life will provide the number for you.
Cable TV
Cable TV is provided in campus housing. You will need your own cable to connect your set to the jack.
DormNet
The DormNet office is responsible for managing the Student Help Desk and will be happy to assist you with your technology needs.
Accounts and Email
Accounts
An account will be created for you when you are admitted. You will use it to access all online information at Harding. It is your IT identity, so you should change the password regularly and not share it.
If you did not receive an e-mail with your Harding username and password, please call the Student Help Desk at 501-279-4545 and they can give you the necessary information.
Password
You can change your password by going to https://password.harding.edu. If you forget your password, you can call the Student Help Desk at 501-279-4545 and they can reset it for you after verifying your identity.
E-mail
With your account, you have a free email account within the 'harding.edu' domain. Your e-mail address is username@harding.edu where username is the Harding username you have been assigned.
Harding is in the process of converting to Google Apps for Education to host email and calendars. You can log into your e-mail through the Pipeline portal, or, if you have opted-in to the Google Apps email option, you can go directly to mail.google.com/a/harding.edu from any internet connection. With Google, you have 2 Gigabytes of mail storage.
Network Access
Pipeline Portal
Harding's portal for students, faculty, and staff is at http://pipeline.harding.edu. Use it to access your Harding information - Financial Aid, grades, class schedules and much more. You can also link to other popular sites such as BlackBoard and the Brackett Library.
M: Drive Network Storage
Each student has 1 gigabyte of network storage with their account. This storage is available from any networked computer on campus, so you can save something on your M: Drive in your room and go to a public lab to print it out without using a floppy diskette, jump drive, etc.
Dorm and Apartment Network Access
DormNet is a service provided by Harding's Student Support & Communications department that brings the Internet and the campus network directly to a student's personal computer. Dorm residents have access to the World Wide Web and are able to send and receive e-mail messages in their rooms. DormNet is available in all of the dormitories and the Village and West apartments.
Wireless Access
Wireless access is available in many spots on campus. Most areas provide secured access and guest access. The secured access uses your Harding username and password to authenticate and will give access to your M Drive. The guest access does not authenticate, but will allow you to use internet resources.
Internet Games
The following games have been approved to be played over the Internet through Harding's firewall: Unreal Tournament 2004, Xbox Live, Halo PC, World of Warcraft, and Half-Life 2.
Other games may be played on campus on Harding's Intranet, but you will not be able to play them over the Internet outside of the firewall.
Content Filtering
Harding uses the SmartFilter system to filter internet access on campus. Certain types of content are blocked through both wired and wireless connections.
Protecting Your Computer and Your Identity
In these days of internet scams, you need to protect your computer and your identity. Requirements and suggestions are here.
Policies
Harding has several policies and suggested practices to help keep your identity and your data secure.
How Do I?
Answers to many common questions can be had in the DormNet Wiki.
Having Problems?
Need help? Contact Student Support & Communications' Help Desk at extension 4545, see them in the Administration Building room 206 or email them at dormnet@harding.edu.
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