Distance Education FAQ
Please contact our e-Learning Librarian with questions about accessing materials.
Why do I need a username and password?
Your Harding username and password give you access to online resources that are only for Harding students and faculty. This is the same username and password you will use for Pipeline and Blackboard.
When you are officially enrolled as a Harding student, you should receive your username and password by email. If you do not, contact DormNet at 501-279-4545.
Can I change my password? What if I have questions?
Follow this link to change your password. If you still have questions, contact DormNet.
Do I need a Harding ID to use the library?
As a DE student, you will not need an ID card unless you are on campus and checking out materials in person. If you would like a Harding ID, please visit the Office of Student Life during regular business hours.
If you are off-campus and need to request items from the Brackett Library, use this form provided by our Interlibrary Loan Department. You will only be required to provide your ten-digit H number as identification.
How do I get my ten-digit H number?
The first 8 digits of your H number are shown on all information from the business office. If you have never had a Harding ID before, the last 2 digits should be 01. If this combination does not work, contact the Office of Student Life by phone during regular business hours.
What is an ARKLink card? How can it help me?
An ARKLink card allows you to borrow items from other academic libraries across the state of Arkansas. For more information and an online application, visit the ARKLink page.
Can you show me how to use the library?
NOTE: The library's trek tutorial is an interactive, web-based tutorial designed to review important concepts in using information resources in an academic environment. Trek also helps you maximize your ability to effectively use the library's print, media, or web-based resources.
How do I find articles on a specific subject?
Follow this link to trek's interactive tutorial about finding articles. Please complete this tutorial before calling the library for assistance. If you have any additional questions, please contact the information desk at 501-279-4775.
How do I find books on a particular topic?
Follow this link to the trek tutorial on searching Quest, the library's online catalog. Please complete this tutorial before calling the library for additional assistance. If you have additional questions, please contact the information desk at 501-279-4775.
To find books available in the Brackett Library, search the catalog from our homepage. You will find some digital books in our collection and will need your Harding username and password in order to access them.
To find books available in other libraries, search the WorldCat database. You will need to use Interlibrary loan to access most of these books.
What if I need help finding what I need?
You can ask a librarian by email or call the reference desk at 501-279-4775 any time the library is open. Our hours are listed on the library information page.
Can you send books and articles to me?
Although we are glad to serve you, you will be able to access items sooner if you find them in a library near you. If you are unable to find materials that you need in a library near your home, you may use this form designed for DE students. You will need your 10-digit H number and the complete citation for the materials you are requesting.
You will be charged 10 cents per page for articles; books and other items are $1.00 per title. This fee is charged to your business office account when the item is sent to you. Return labels and postage are provided by Brackett Library. Please contact the interlibrary loan office if you have any questions about interlibrary loan.
