Printer Support Guidelines

Harding contracts to provide maintenance for departmental or workgroup laser printers. ITS maintains a web page to be used to purchase printers which can be serviced by our vendor. Included on the web page are desktop laser printers which come with a three year manufacturer’s warranty. Service for inkjet printers will be limited to assistance with setup and configuration. Requests for printer service should be made to the campus help desk at extension 4440.

If you have a task for which none of the standard printers is appropriate, please call the Help Desk at extension 4440 and ask to speak to a technician. We will be glad to consult with you and help you acquire a printer that will meet your needs and can also be serviced by our vendor.