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Distance Education FAQ

Why do I need a Harding username and password?

Your Harding username and password give you access to online resources that are only for Harding students and faculty. This is the same username and password you will use for Pipeline and Canvas.

When you are officially enrolled as a Harding student, you should receive your username by email. If you do not, contact DormNet at 501-279-4545.

Can I change my password? What if I have questions?

Follow this link to change your password. If you still have questions, contact DormNet (501-279-4545).

Do I need a Harding ID to use the library?

As a distance education student, you will not need an ID card unless you are on campus and checking out materials in person. If you would like a Harding ID, please visit the Office of Student Life during regular business hours.

If you are off-campus and need to request items from the Brackett Library, use this form provided by our Interlibrary Loan Department. You will be required to provide your barcode number as identification.

How do I know what my barcode number is if I don't have a Harding ID card?

The 8 digits of your H number are shown on all correspondence from the business office. If you have never had a Harding ID before, the last digit will be a 1. For example, if your H number is H12345678, your barcode number will be 123456781. If this combination does not work, contact the Library's Circulation Department at 501-279-4279.

What is an ARKLink card and how will it help me?

An ARKLink card allows you to borrow items from other academic libraries across the state of Arkansas.  For more information and an online application, visit the ARKLink page.

Can you show me how to use the library's resources?

The library's tutorial page provides several interactive, web-based tutorials designed by database companies to help students use their research tools effectively. The library home page will also feature specific resources or research tools each month.

What can I do if I am having trouble accessing library resources?

Please consult our off-campus access guide for specifics on error messages and what do to about them.

How do I find articles on a specific subject?

There are a variety of ways to locate articles to aid you in your research:

How do I find books on a particular topic?

The Power Search tool on library's home page allows you to search our local collection along with our e-book collection. There is also a link to the library's Power Search tool within each Canvas course via the library tab.  Another option is to use Worldcat.org to search libraries worldwide and request interlibrary loans.

If you have additional questions, please contact the information desk at 501-279-4775. If you have questions regarding Interlibrary Loan, please contact that department at 501-279-4328.

What if I need help finding what I need?

You can ask a librarian by sending an email or text (501-203-9611), or calling the information desk at 501-279-4775 when the library is open. For brief questions, an instant message box is available on every page of the library site. 

Can you send books and articles to me?

Although we are glad to serve you, you will be able to access items sooner if you find them in a library near you. If you are unable to find materials that you need in a library near your home, you may use this form designed for distance education students. You will need your 10-digit H number and the complete citation for the materials you are requesting.

You will be charged 10 cents per page for articles; books and other items are $1.00 per title. This fee is charged to your business office account when the item is sent to you. Return labels and postage are provided by Brackett Library. Please contact the interlibrary loan office (501-279-4238) if you have any questions about interlibrary loan.

Who can I contact at the library for further assistance?

Please contact the E-Learning and Instruction Librarian, Lisa Burley, if you need assistance. Her phone number is 501-279-4185 and her email is lburley@harding.edu.

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