We collect personal information from you and any devices (including mobile devices) you use when you: apply for admission, are accepted as a student, are contracted by us, provide us information on a web form, update or add information to your account, participate in a community board discussion chat or when you otherwise correspond with us.
Some of this personal information, such as a way to identify you, is necessary to process your requests. The provision of all other personal information is voluntary, but may be necessary to use our services, for example, enrolling in courses; receiving academic information such as grades, diplomas and transcripts; and receiving payments.
We may collect the following categories of personal information you provide to us:
- name
- email address
- postal address
- phone number (including your mobile phone number)
- billing information
- survey responses
- demographics
- photos of you (for example, if you add your photo to your profile)
- account settings
- passwords
- contact information of people you add to, or notify of, your relationship with us
- customer-support and other requests you make
- other information you provide about yourself or others or to which you provide us with access via third-party platforms
We do not, as a general practice, proactively collect personal information considered as sensitive personal information, including but not limited to health-related information. However, some of our programs may collect such information to complete their services. Information you submit to these services may reveal sensitive personal information.
Credit or debit card account information may be required for some services. We may also receive certain categories of personal information listed above and some device information listed below (for example, your name, email, browsing history and other details) from sources other than you, such as from third-party websites, applications and services.
If you want access to certain restricted sections of our websites, you must become a registered user and submit certain personally identifiable information to us. This happens in a number of instances, such as when you sign up as a student or employee, or if you desire to receive marketing materials and information. Personally identifiable information that we collect in these instances may include your full name, username, password, email address, address, telephone number, institution/organization affiliation(s) and other information you provide to us or include in your public profile.
Information provided to us from outside the United States may be transferred to the United States. By providing your information to us, you acknowledge that your information will be transferred to and processed on servers in the United States. If you feel that we have not complied with laws of the European Union regulating such information, you have the right to complain to the appropriate supervisory authority in the European Union.